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Cookies Policy

This Cookies Policy explains how Joka Room Casino uses cookies and similar technologies when you visit or use our website. It describes the purposes for which these technologies may be used, the choices available to you, and how cookie preferences relate to our Privacy Policy. This policy is intended for players and visitors in Australia and should be read together with the other legal information available on the website.

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1. What cookies are

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device, remember certain information and support features during a visit or between visits. Cookies do not normally contain information that directly identifies you by name. They may, however, be linked with other information held by a website or service provider and may therefore be treated as personal information in some circumstances.

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Joka Room Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, local storage, software development kits and device identifiers. For simplicity, this Cookies Policy refers to all of these technologies as cookies unless a different distinction is important.

Some cookies are placed by Joka Room Casino, while others may be placed by service providers that support website operations, security, analytics, advertising or other online functions. The availability and use of particular cookies may change as the website, its features or its service providers change.

Why cookies matter

Cookies can help a website operate consistently, remember choices and provide a more convenient experience. They can also help identify technical problems, understand how visitors use pages and protect online services from suspicious activity. Some cookies are necessary for core features, while others are optional and are used only where permitted by applicable requirements or where you have provided a relevant choice.

2. How Joka Room Casino may use cookies

The cookies used on the website may have different purposes. The category and duration of a cookie can vary depending on the feature it supports. A cookie may remain on your device only until you close your browser, or it may remain for a longer period until it expires or is deleted.

  • Strictly necessary cookies: These support essential website functions, account access, security controls, session management and other features needed for the website to work as intended. Without these cookies, some services or pages may not be available.
  • Preference cookies: These remember choices such as language, region, display settings, accessibility options or cookie preferences. They are intended to make future visits more convenient and consistent.
  • Performance and analytics cookies: These help us understand how visitors use the website, including which pages are viewed, how visitors move through the site and whether pages or features are working properly. The information may be used to improve layout, content, speed and reliability.
  • Security and fraud-prevention technologies: These may help detect unusual activity, protect accounts, maintain the integrity of online services and reduce the risk of unauthorised access, misuse or fraudulent transactions.
  • Functionality cookies: These support optional features and services that may improve the way the website operates. If you do not allow these cookies, some optional features may not work in the same way.
  • Marketing or advertising cookies: Where used and permitted, these may help measure campaigns, limit repeated advertising, understand interactions with promotional content or display more relevant information. These cookies may be provided by third parties and may operate across different websites or services.

Cookie information may be combined with information about your browser, device, approximate location, website activity or interaction with online content. We use such information for legitimate website and service purposes, subject to applicable law and our Privacy Policy. Cookies are not intended to replace account verification, identity checks, responsible gambling controls or other safeguards that may apply to online gambling services.

We do not use cookies to guarantee winnings, influence game results or change the outcome of any game. Website technologies are used for operational, security, measurement and communication purposes only, and game outcomes remain independent of cookie preferences.

3. Cookies from third parties

Some website functions may rely on third-party providers. These providers may use their own cookies or similar technologies to deliver services such as website analytics, security, payment-related functionality, customer support, content delivery or advertising measurement. Third-party providers may process information in accordance with their own privacy notices and terms.

Joka Room Casino does not control every cookie used by an independent third party. The presence of a link, tool or feature supplied by another organisation does not mean that Joka Room Casino endorses every aspect of that organisation's privacy practices. You should review the relevant third party's information if you want to understand how it collects, uses or stores data.

Third-party content and links

The website may include links to external websites, social media services, payment services, verification tools or other online platforms. When you leave the Joka Room Casino website or interact with an embedded third-party feature, that service may set or read cookies under its own rules. This policy does not govern external websites, even where they are accessible through a link on our website.

Third-party cookies may be used to recognise a device, remember an interaction, measure traffic or provide a service requested through the website. Their use may continue after you leave our website, depending on the provider's settings and the choices available through that provider. You should use the provider's available controls if you wish to manage those technologies separately.

International processing

Some service providers may process information outside Australia. Where this occurs, the handling of information may be subject to the provider's systems, contractual arrangements and applicable privacy requirements. Further information about personal information handling, overseas disclosures and your privacy rights is available in the Privacy Policy.

5. Privacy, security and policy updates

Information collected through cookies may be personal information when it can reasonably be connected with an identifiable person or account. Joka Room Casino handles relevant information in accordance with its Privacy Policy and applies reasonable measures intended to protect information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

Cookies may be used in connection with account sessions, login security, fraud monitoring, website performance and communications. They do not remove your responsibility to keep your login details private, use a secure device and log out when using a shared computer. If you believe your account or device has been accessed without permission, use the support or account security options made available on the website.

Children and age-restricted services

Joka Room Casino's services are intended for people who meet the applicable legal age and eligibility requirements for online gambling. The website is not directed to children. We do not knowingly seek to use cookies to collect information from children for gambling purposes. If you believe that a child has provided information through the website, use the available website support channels so the matter can be reviewed.

Changes to this policy

We may update this Cookies Policy when website features, technologies, service providers or legal requirements change. The updated version will be published on this page with a revised effective date where appropriate. You should check this page from time to time so you remain aware of how cookies and similar technologies may be used. Continuing to use the website after an update may be subject to the revised policy and any choices presented through the cookie preference tool.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options available on the Joka Room Casino website. The Privacy Policy contains additional information about privacy rights, information handling and how privacy-related requests may be made.